The Science of Conversation for people who hate small talk

One morning, I watched a data engineer struggle with using AI for thirty minutes, trying to debug a DBT job. The problem wasn’t the LLM’s capabilities—it was how the engineer framed the question. No context about what they’d already tried. No explanation of the expected versus actual output. Just “fix this code” followed by a massive code dump. This same engineer had similar struggles with stakeholders. Presentations that assumed too much context. Emails that buried the ask. Meetings where they answered questions nobody asked.